How to create a support case?
After you've signed into the BIOVIA Community à top navigation MY LINKS and click the drop down arrow and then click the My Cases and Change Requests link. Click the New button.
Figure: Screenshot of Cases and Change Requests New button.
Note: The above items 1-5 that are marked in red are required fields. You can review the How to attach a file to a case? instructions.
Figure: Screenshot of Create New Case.
Mon Feb 23 17:40:09 GMT 2015